How building a strong Customer Relationship Management List can super-charge your retail dispensary business. Imagine that you’re shopping at your favorite local sandwich shop. When you walk in, Wendy, the owner shouts hello to you over the counter with her back turned towards you. “The usual?” she asks? “Also, we’ve got those ice tea flavors […]
Dispensaries
New normal means new challenges for cannabis companies
For the cannabis industry specifically, our new norm means a business environment in which pandemic health concerns are here to stay, as are the effects on staffing and customer interactions. Cannabis sales may be rising in general, and the industry has secured an “essential” business status to stay open as other businesses such as bars […]
Dispensaries Looted Around the Country
Black-owned Boston marijuana store looted in what owners call a ‘targeted’ attack amid protests They say robbers knew shop layout; more than $100,000 of cannabis taken Pure Oasis, the first Black-run marijuana store to open in Massachusetts, was looted early Monday morning in what its owners are calling a “targeted attack” that coincided with the […]
Medical and Recreational Marijuana: An Overview of the Various Issues Involved in Starting and Operating Marijuana Dispensaries Part 4
This article is the fourth part of a six-part series discussing the legal issues, operational challenges, and regulatory hurdles that marijuana-related businesses (MRBs) frequently encounter. Part 1 discussed the various fire, health, and safety risks that MRBs encounter while growing and cultivating marijuana plants inside large, indoor, commercial spaces. Part 2 discussed the three most […]
States With The Most Dispensaries Per Capita
Even though use of marijuana for recreational purposes remains illegal in New Mexico, the Land of Enchantment still gets pretty high – when ranked among other states for dispensary density and tax revenue generated from cannabis sales, that is. New Mexico is seventh on the list of states with the most dispensaries per capita, according […]
These 2 States Are Sabotaging Their Respective Marijuana Industries
These billion-dollar markets are making it impossible for their cannabis industries to thrive. At this time last year, the cannabis industry looked as if it would be practically unstoppable. Canada had just become the first industrialized country in the world to legalize recreational marijuana, and Wall Street was throwing out huge estimates on future industry […]
Consumer Trust In Information On CBD
When we collected feedback on purchase drivers from medical and adult use cannabis consumers in 2018, we noted some intuitive and not-so-obvious patterns. Those who think of cannabis as a wellness solution were much more likely to check CBD contents, for example. (Incidentally, the reverse wasn’t true. THC content topped the list of purchase drivers […]
Boomers Pose Unique Challenge To Dispensary Operators
“The staff has been most important in walking me through the decision-making and purchasing process. Today’s marijuana and it’s methods of use is so different; I find myself knowing basically nothing about it.” – Male 65+, Seattle, WA That is a verbatim quote from a participant in our 2018 study on consumers who use cannabis […]
When Just One More Is Too Many
Picture yourself standing in your local grocer’s pasta aisle: Behind you, all manner of oils: vegetable, canola, grapeseed, sesame, and peanut. Row after row of olive oils, including extra virgin, cold-pressed, Greek and Italian. You flirted with the idea of picking up a fancy olive oil for tonight’s salad but chose to focus your attention […]
Medical Marijuana Dispensaries: Take Care of Patient Health Information or Pay The Price
Medical marijuana, like any controlled substance, requires a strong system of identifying patients properly. As the industry matures, the federal government has increasingly been more involved in enforcing ever more stringent laws and regulations on medical marijuana dispensaries. While it is easy to dismiss this if you’re running your business on a strictly cash-only basis, […]